Toronto (TTC)
Integrated Planning and Partnerships to Better Serve World Class Transit in Toronto
Developing an Implementation Plan for a Modernized Fare System – TTC (Toronto, Canada)
10-Year Fare Collection Outlook: Vision and Plan for the Toronto Area
The Toronto Transit Commission (TTC) selected Clevor Consulting Group (CCG) to work with key stakeholders to develop a 10-year Fare Collection Outlook to support the transition to the new PRESTO system. CCG started with an industry review, vendor demos, and an analysis of the cost of fare collection. CCG delivered a comprehensive plan covering technology, procurement, and operations strategies, detailing the activities, timeline, and processes for the next 10 years.
TTC Business Case: The Path Forward
With input from stakeholders, CCG developed a business case to support the 10-year vision, evaluating whether to stay with the PRESTO system or procure an independent one. CCG created a Concept of Operations (ConOps) and conducted a study comparing implementation strategies, staffing, costs, and a fare collection analysis.
TTC Support through PRESTO Transition: Implementing the Plan
CCG is supporting the TTC through PRESTO’s next-generation system transition, providing advice and technical expertise in design reviews, implementation, testing, and launch activities to ensure the original vision is adhered to and TTC needs are met when the new PRESTO system is launched.
Project Responsibilities
- Conduct reviews of current systems, peer agencies and industry partners
- Draft and release industry RFI
- Perform needs assessment and gap analysis
- Support options analysis and evaluation
- Capital and operating cost estimation
- Technology, procurement, and operations strategies
- Define specific activities, timelines, and operational processes for the next 10 years
- Facilitate workshops with decision-makers
- Evaluate options to stay with the PRESTO system or procure an independent system
- Create a Concept of Operations (ConOps)
- Conduct analysis and compare implementation strategies, staffing, costs, and fare collection analyses
- Provide advice and technical expertise in design reviews, implementation, testing, and launch activities
Key Accomplishments
- Created strategic alignment between the fare policy and technology philosophies
- Developed a 10-Year Fare Collection vision in collaboration with TTC stakeholders that remains the roadmap through other project stages
- Developed a comprehensive business case that provided detailed analyses, enabling the TTC to make a clear and informed decision about the PRESTO system
- Ensure the original vision is adhered to and all TTC needs are met during the transition to the new PRESTO system
- Assisted TTC in mobilizing project resources to support implementation of PRESTO 2.0
- Supporting design review of PRESTO 2.0