Philadelphia
The State of Independence pursues results-based planning and design for optimized system and integration
Key 2.0 Vision and System Modernization —
Southeastern Pennsylvania Transportation Authority (SEPTA)
The Southeastern Pennsylvania Transportation Authority (SEPTA) operates more than 2,800 vehicles including bus, light rail, commuter rail and subway, with over 225 million annual trips. SEPTA hired Clevor Consulting Group (CCG) to guide the agency through the planning and procurement to replace the Key 1.0 electronic fare collection system, first launched in 2016. The purpose of this procurement, internally known as Key 2.0, is to improve the system functionality delivered to both customers and agency stakeholders, while also addressing some end-of-life components. CCG developed a comprehensive Concept of Operations (ConOps) for SEPTA. This document outlined a high-level technology, procurement, and operations strategy. Thereafter, CCG led the development of the technical requirements and RFP to replace the existing system and streamline integrations. CCG worked side-by-side with SEPTA’s technical, procurement and legal staff. Furthermore, CCG will support the agency in developing technical requirements and assembling procurement packages for other technology systems.
Project Responsibilities
- Peer Review
- Internal and External Stakeholder Outreach and Coordination
- Vision and Concept of Operation
- Facilitated detailed Needs Assessment workshops
- Gap Analysis
- Alternative Analysis
- Technical Requirements Capture and Development
- Develop RFP
- Support Procurement and Contract Negotiations
- Support Parking Systems Requirements Capture and Development
- Support Call Center Operations Requirements Capture and Development
Key Accomplishments
- Concept of Operations
- Needs Assessment and Gap Analysis
- Requirements Capture
- Technical Requirements Development
- Core RFP Development and Issuance