Helping transit in Charm City live up to its name.

CharmCard – Maryland Transportation Authority (Baltimore, MD)

The Maryland Transit Authority’s (MTA) fare collection systems are at or near end-of-life. Clevor Consulting Group (CCG) is assisting the MTA with planning, designing, procurement, and implementation of a new account-based fare collection system. CCG developed a comprehensive Concept of Operations that identified existing conditions of the agency and described the next-generation fare collection system’s technical, business, and functional objectives. As part of the overall strategic planning, we developed a procurement strategy and sourcing plan that resulted in a phased design approach that carefully aligned funding and staffing resources with system and operational needs. After conducting detailed requirement gathering workshops, CCG developed four separate RFPs that included the:

  1. Next Generation AFC Solution
  2. Fleetwide Farebox Replacement
  3. Third-Party Retail Network Services
  4. Integrated AFC Mobile Application and Virtual Card

CCG supported the technical evaluation of proposals and selection of Scheidt & Bachmann as the core system vendor. Following the selection, CCG has led the technical design review process, and will oversee implementation and testing of the new fare system.

Period of Performance: January 2020 – Present

Project Responsibilities

  • Draft detailed Concept of Operations
  • Define phased procurement and implementation strategy
  • Develop four technical and functional specifications
  • Assemble RFP packages, including bid sheets and evaluation criteria
  • Provide capital and operating cost estimation
  • Support proposal evaluation and vendor selection
  • Provide full design and implementation support

Key Accomplishments

  • Concept of Operations and Procurement Strategy with a phased implementation
  • Robust and innovative set of technical and functional requirements
  • Successful procurement and award process
  • Led first two phases of core system design review
  • Business Rules development
References available upon request.