Mr. Findley is a co-founder of Clevor Consulting Group. As a Principal with the firm, Mr. Findley helps transit agencies adapt to the world of electronic payments by providing the knowledge and resources necessary to deliver innovative solutions.
Mr. Findley has 15 years of experience as a Project Manager and System Architect in the design and delivery of electronic payment systems. He is an industry expert in transit fare collection, specializing in requirements development and design, real-time transaction processing, financial management and controls, and the integration of emerging payment technologies. Known as a fare collection technical expert industry-wide, he ensures an agency’s vision aligns with the delivered system, while partnering with all parties to deliver results. Mr. Findley is currently supporting cutting edge fare collection projects in Boston, Washington, DC, Seattle, Portland, San Francisco, Tampa, and Honolulu.
Mr. Tucker is a co-founder of Clevor Consulting Group. As a Principal with the firm, Mr. Tucker provides the in-depth experience necessary to deliver well-designed, customer-focused technology solutions, while improving operations and the user experience. By driving a project forward, while balancing the technical requirements, policy decisions, user experience, and operations, he helps ensure complex fare collection projects are implemented on time and on budget. Mr. Tucker is supporting a variety of projects in New York, Portland, Seattle, Honolulu, Austin, and Ireland.
Mr. Tucker led TriMet’s Revenue Operations, including the design and implementation of the award-winning, bi-state, account-based, open architecture Hop Fastpass® fare collection system in Portland, Oregon. This system included the integration of over ten different vendors, as well as an integrated retail network with several hundred stores, a consumer and institutional website, Android and iOS mobile apps, and the world’s first NFC-based virtual transit card for Android smart phones. Mr. Tucker also managed the agency’s merchant services, revenue collection and controls, and field equipment maintenance, including Ticket Vending Machines, digital displays, CCTVs, and the communications infrastructure on bus and at rail stations.
Ms. Forrest joined Clevor Consulting Group in June 2019 as a Principal. She brings 15 years of experience designing, developing, implementing, and operating technology solutions for transit and transportation agencies. By leveraging her practical experience working in both the public and private sectors, Ms. Forrest collaborates effectively with agencies and vendors to implement technology solutions.
Ms. Forrest is a subject matter expert in fare collection solutions, having focused the past 7 years on major fare collection projects, as well as designing, developing, implementing, operating and maintaining mobile payment and validation/inspection solutions. Her diverse experience in transit technologies allows her to comprehensively understand operational challenges facing end users when implementing new solutions. This understanding allows her to help agencies balance operational controls with technology for flexible, adaptable solutions.
Ms. Bruns joined Clevor Consulting Group in October 2019, bringing over 10 years of experience managing and successfully delivering complex software projects in both the telecommunications and transportation industries. She was the lead project manager for HART’s Flamingo Fares™ electronic fare collection system in the Tampa Bay region and was instrumental in the project’s turn around. Through strong leadership and the ability to blend Agency needs with software limitations, Ilia has helped agencies implement their new technology solutions and achieve their project’s unique goals. Leveraging her experience as a project manager, software tester, and technical writer, she is dedicated to helping teams complete their tasks on schedule and within budget.
Ms. Bruns brings a robust understanding of project implementation, from initiation to operation. She specializes in project management, project coordination, business analysis, requirements gathering, schedule review, procedure and documentation creation, detailed testing, stakeholder management and communication, risk tracking and management, and project status creation and presentation.
Mr. Cheng joined Clevor Consulting Group in December 2019 as Technical Consultant. He brings over 12 years of diverse work experience in developing, implementing, and managing innovative Mobility as a Service (MaaS) projects and policies in both the private and public sectors. Leveraging his strong skills in transit planning, policy creation, project management, stakeholder engagement, and technical writing, Mr. Cheng helps agencies deliver new technology solutions that complement the agency’s existing transit infrastructure while remaining on time and within budget.
Mr. Cheng’s background as a planner has given him a broad understanding of transit’s unique challenges and opportunities. His experience working at a transit agency and a fare collection vendor allows him to effectively and meticulously work with all client groups to deliver transportation technology projects. He specializes in transit policy and policy creation, MasS solutions, strategic transit planning, financial analysis, service licensing, contract negotiations, and procurement procedures.