Significant accomplishments begin with talented people

Hop Fastpass® – TriMet (Portland, OR)

TriMet in Portland, Oregon has long been an international leader in transit innovation. Hop Fastpass® was a greenfield project, with requirements and design led by CCG’s key staff, including an account-based, open- and closed-loop payment system based on true open architecture. The regional system with three agencies in Oregon and Washington accepts MIFARE-based cards, contactless EMV bank cards, mobile wallets (e.g., Apple Pay, Google Pay), and the world’s first virtual NFC transit card within Google Pay. With a robust, integrated financial management system, clearing and settlement is seamless between all three agencies.

Period of Performance: October 2012 to Present

Project Responsibilities

  • Program and contract management
  • Fare policy analysis
  • Technical specification development
  • System architecture design
  • Testing oversight and system certification
  • Business rules development
  • Financial management and controls design
  • Project quality assessment and control
  • System security assessment oversight

Key Accomplishments

  • $35M account-based project launched on time and under budget
  • Achieved real-time fare calculation in 200ms across all modes
  • Industry first true open architecture design – Integrated over 10 systems and suppliers
  • First Android-based NFC virtual transit card in the world, and first iOS-based virtual transit card in North America
  • 95% customer satisfaction
  • Fully integrated and automated accounting
References available upon request.