Seattle

Detailed transition planning is instrumental to launching on time

Next Generation ORCA – Sound Transit (Seattle, WA)

Sound Transit in Seattle, Washington is leading the large-scale replacement of the region’s existing card-based fare collection system, ORCA, launched in 1999. With complex technical and policy integration across the region’s seven transit agencies, and an expansive user base, transition planning is paramount to the project’s success. Sound Transit, and their partner agencies are in the process of procuring a new account-based system, and CCG’s key staff are assisting in all aspects of the system design, procurement, integration and transition. Open architecture is key to the new system that will integrate new and legacy equipment from various vendors, an expanded retail network, and an agency-managed data warehouse.