Detailed transition planning is instrumental to launching on time

Next Generation ORCA – Sound Transit (Seattle, WA)

Sound Transit in Seattle, Washington is leading the large-scale replacement of the region’s existing card-based fare collection system, ORCA, launched in 1999. With complex technical and policy integration across the region’s seven transit agencies, and an expansive user base, transition planning is paramount to the project’s success. Sound Transit, and their partner agencies are in the process of procuring a new account-based system, and CCG’s key staff are assisting in all aspects of the system design, procurement, integration and transition. Open architecture is key to the new system that will integrate new and legacy equipment from various vendors, an expanded retail network, and an agency-managed data warehouse.

Period of Performance: April 2016 to Present

Project Responsibilities

  • Program and contract management
  • Technical specification development
  • Procurement support
  • System architecture design
  • Fare policy analysis
  • Testing oversight and system certification
  • Technical and operational transition planning

Key Accomplishments

  • Completed development of complex technical specification including unique requirements of seven participating agencies
  • Developed detailed system interface specifications for open architecture design
  • Led system transition analysis focused on limiting transition time, cost, and impact to existing customers
References available upon request.