Baltimore
Helping transit in Charm City live up to its name.
CharmCard – Maryland Transportation Authority (Baltimore, MD)
The Maryland Transit Authority’s (MTA) fare collection systems are at or near end-of-life. Clevor Consulting Group (CCG) is assisting the MTA with planning, designing, procurement, and implementation of a new account-based fare collection system. CCG developed a comprehensive Concept of Operations that identified existing conditions of the agency and described the next-generation fare collection system’s technical, business, and functional objectives. As part of the overall strategic planning, we developed a procurement strategy and sourcing plan that resulted in a phased design approach that carefully aligned funding and staffing resources with system and operational needs. After conducting detailed requirement gathering workshops, CCG developed four separate RFPs that included the:
- Next Generation AFC Solution
- Fleetwide Farebox Replacement
- Third-Party Retail Network Services
- Integrated AFC Mobile Application and Virtual Card
CCG supported the technical evaluation of proposals and selection of Scheidt & Bachmann as the core system vendor. Following the selection, CCG has led the technical design review process, and will oversee implementation and testing of the new fare system.
Project Responsibilities
- Draft detailed Concept of Operations
- Define phased procurement and implementation strategy
- Develop four technical and functional specifications
- Assemble RFP packages, including bid sheets and evaluation criteria
- Provide capital and operating cost estimation
- Support proposal evaluation and vendor selection
- Provide full design and implementation support
Key Accomplishments
- Concept of Operations and Procurement Strategy with a phased implementation
- Robust and innovative set of technical and functional requirements
- Successful procurement and award process
- Led first two phases of core system design review
- Business Rules development