Baltimore
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Helping transit in Charm City live up to its name.
CharmCard – Maryland Transportation Authority (Baltimore, MD)
The Maryland Transit Authority’s (MTA) fare collection systems are at or near end-of-life. Clevor Consulting Group (CCG) is assisting the MTA with planning, designing, procurement, and implementation of a new account-based fare collection system. CCG developed a comprehensive Concept of Operations that identified existing conditions of the agency and described the next-generation fare collection system’s technical, business, and functional objectives. As part of the overall strategic planning, we developed a procurement strategy and sourcing plan that resulted in a phased design approach that carefully aligned funding and staffing resources with system and operational needs. After conducting detailed requirement gathering workshops, CCG developed four separate RFPs that included the:
- Next Generation AFC Solution
- Fleetwide Farebox Replacement
- Third-Party Retail Network Services
- Integrated AFC Mobile Application and Virtual Card
CCG supported the technical evaluation of proposals and selection of Scheidt & Bachmann as the core system vendor. Following the selection, CCG has led the technical design review process, and will oversee implementation and testing of the new fare system.
Project Responsibilities
- Draft detailed Concept of Operations
- Define phased procurement and implementation strategy
- Develop four technical and functional specifications
- Assemble RFP packages, including bid sheets and evaluation criteria
- Provide capital and operating cost estimation
- Support proposal evaluation and vendor selection
- Provide full design and implementation support
Key Accomplishments
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- Concept of Operations and procurement strategy with a phased implementation
- Robust and innovative set of technical and functional requirements
- Successful procurement and award process
- Led first two phases of core system design review
- Business rules development
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Purple Line Fare System Expansion – Maryland Transportation Authority (Baltimore, MD)
The State of Maryland hired CCG to provide fare system advice, fare policy and revenue planning services for the Purple Line Expansion. The project is currently under construction and will be operated through a Public Private Partnership (P3). The new light rail line will consist of 21 new stations across two counties connecting with WMATA MetroRail stops, WMATA Metrobus, MARC and commuter bus service, and local county bus service. As part of our fare policy and revenue planning work, Chris Tucker helped analyze MTA Maryland’s current fare programs in relation to the Purple Line’s connecting agency partners to develop fare strategy options that protect revenue while also serving the needs of all riders in the region.
As the CCG Project Manager, Brian Ross facilitated Needs Assessment and Requirements Gathering workshops and oversaw the development of the RFP requirements for the Purple Line TVMs. Additionally, the Purple Line will feature AFC fare payment validators and inspection devices seamlessly integrated with both WMATA’s SmarTrip and MTA’s CharmCard AFC back office. Our team manages all three workstreams of the integrated fare system, including procurement, design, and implementation.
Project Responsibilities
- Provide strategic fare system advice
- Advise on fare policy development
- Develop revenue planning
Key Accomplishments
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- Delivered integration and technical oversight for fare system compatibility across two Purple Line operators
- Facilitated stakeholder workshops to define technical requirements with both agencies and a third-party operator
- Supported regional procurement of new equipment and integration services, including TVMs