Salt Lake City
Modernizing America’s First Account-Based System with Innovative and Integrated Thinking
Fare Consulting Services – Utah Transit Authority (Salt Lake City, Utah)
Utah Transit Authority (UTA) operates more than 700 buses, 100 light rail vehicles and 18 commuter rail locomotives which cover over a 1,400 sq-mile service area and serves more than 80% of the state’s population. In 2021, Clevor Consulting Group (CCG) was first hired to transform UTA’s vision into a strategic roadmap for the future of their current fare collection systems, including current state, goals, industry trends and estimated costs to deliver final recommendations that guided the agency in the development and release of solicitations that best align with UTA’s overall vision and operational objectives.
In 2025, CCG modernized plans for UTA’s mobile solution and aging bus fareboxes.
Period of Performance: January 2021 to Present
Project Responsibilities
- Assess alignment of key stakeholders
- Current state and gap analysis
- Future system options
- Cost of fare collection analysis
- Capital and operating cost estimates
- Implementation Plan
- Final report and project presentation
- Comprehensive review
- Industry research
- Strategic and tactical options
- Final recommendation
- Existing solution review
- Needs analysis, industry trends and options
- Implementation and transition
- Final recommendation
Mobile Fare Strategy
Bus Farebox Replacement
Key Accomplishments
- Established goals and objective
- Completed a current state of review
- Conducted an industry review and gap analysis
- Drafted and evaluated multiple options
- Provided operating and capital cost estimates
- Provided gap analysis on agency created technical specifications
- Completed Mobile Fare Strategy and recommendation
References available upon request.